How We Got Started

We help small businesses get the funds they need to manage challenges and opportunities—and succeed on their own terms.

What We Do

We believe that small businesses are the lifeblood of the U.S. economy, and historically have been underserved financially. Since our founding in 2006, we’ve been committed to making it efficient and convenient for small businesses to access financing online.

We know that a small business is more than just a credit score. That’s why we pioneered the use of data analytics and digital technology to aggregate and analyze thousands of data points to assess the creditworthiness of small businesses rapidly and accurately.

We also know that small business owners don’t have enough hours in the day as it is, and when they need funds, they need them right away. That’s why we created a simple online application, backed by exceptional customer service – so business owners can get the funds they need, and back to running their business.

Award from LendingTree stating #1 in customer satisfaction for business loans in Q1 2019

Winner of LendingTree’s Customer Satisfaction Award

For every $1 lent to small business through online lenders, sales increased by an average of $2.31, which created $3.79 in gross economic output in their local communities.*

Our Core Principles

OnDeck supports and empowers small businesses with flexible financing
solutions and world-class service. We’re committed to:

Responsible business financing

Building a sustainable and scalable model of financing that enables small businesses to thrive.

Truthful, transparent information

Providing our customers with complete information about our products so they can make informed decisions.

The Best Customer Experience

Ensuring all aspects of a customer’s OnDeck experience meet highest standards of excellence

Respect for Our Customers

Serving as a trusted partner and treating our customers with respect in all matters.

Privacy and Data Security

Ensuring the privacy and security of our customers’ information and disclosing how borrower information is used.

Live by OnDeck Values

Attracting and retaining the best team of professionals in the industry.

Take your business further with the
experts in small business lending

Join the
OnDeck team

Learn more about our
Term Loan and Line of Credit

*NDP Analytics, May 2018. “The Economic Benefits of Online Lending to Small Businesses and the U.S. Economy.”